At certain times, we may provide additional policies to which you must agree separately. For example, when you participate in an AYC Sailing School Program additional terms will apply.
You are always welcome to contact us about your privacy, whether you have questions or wish to provide any feedback. Please see our contact page.
Contact us, by phone, US, (978) 465-9053
by email: firstname.lastname@example.org
by mail: American Yacht Club, P.O. Box 1360, Newburyport, MA 01950
Information We Collect
Information that you share with the AYC:
We collect and store the information that you provide to us. For example, you may provide information to us when you place an order or create an account on our website, shop at our location, apply for a job, participate in a Sailing School Program, join our mailing list, take a survey, or connect with any of our club representatives. Types of information that you may provide to us include, for example: your name, mailing address, telephone number, email address, payment information, date of birth or pictures. If you choose to share information on our social media sites, including the posting of any pictures, such submissions fall under the policies of those sites. You may also share information about a gift recipient if you purchase a gift card or send a package to someone other than yourself.
Additional information that we may receive:
We also collect and store certain types of information whenever you interact with us via the internet. Types of information that we may gather through this automatic process include your device location, IP address, browsing history and purchase history. Please see the Cookies and Pixel Tags section for additional information.
Information we gather from other sources:
To best serve you, we may combine the information that you provide to us and the information that is gathered automatically with data that is publicly available. This includes such things as change of address information and demographic information.
Updating Your Information
If any of your information has changed and you would like to update your customer or member information (name, address, telephone number, and email address), please contact us. To protect your privacy, we will need to validate your identity before we update or review your information.
Why We Collect Your Information
We collect this information for many reasons. For example, the information that you provide to the AYC enables us to: process your order, contact you about the status of your order, send you tracking information for shipped packages, reserve store inventory for you, post product reviews, save your purchase history, provide you with information about the products you’ve purchased (for example, in the case of a recall), register you for a sailing school course, event, or race, manage your online account, mail communications to you, send you promotional and informational emails, and provide you with customer service.
The additional information that we receive from you allows us to serve you better and improve the overall AYC experience for all of our customers and members. For example, this type of information enables us to: improve the design and functionality of our website, understand shopping preferences, and improve upon the content of our promotional emails, our merchandise selection, and our user service.
Sharing Your Information
We do not share our information with other yacht clubs or commercial interests.
On rare occasions, we may disclose specific information upon governmental request, in response to a court order, when we have a good faith belief that we are required to do so by law, or where otherwise permitted by law.
We do not ship any merchandise outside of the U.S. We do not ship merchandise within the U.S. except by special request. All ordered merchandise must be picked up at the AYC unless special arrangements can be made with our Store Manager.
Cookies and Pixel Tags
We do not gather information about how visitors navigate through our website by using “cookies” or other online tools such as “pixel tags.”
Privacy of Children
Protecting the rights of children is very important to the AYC. Our website is not intended for use by children under the age of 13 and we do not knowingly collect personal information from children under the age of 13. If you are under the age of 18, you may only use americanyachtclub.org with the assistance and direction of a parent or guardian.
Links to Other Websites
Occasionally we provide links to other websites to enhance site functionality. These sites operate independently of the AYC and have established their own privacy and security policies. If you choose to navigate to another website through our websites, we strongly encourage you to review the policies of those websites.
The AYC maintains your information securely. It is our intent to protect against the loss, misuse, alteration, or unauthorized access of information that we have collected from you or received from a partner. In order to protect it securely, we use a variety of current technologies and processes and are always working to stay current with trends in Information Security. It is our practice to use encryption or hashing whenever we receive or transmit your sensitive information.
We also encourage you to educate yourself on safe internet practices. For example, to practice safe internet use, we suggest you use a strong password for your AYC account and change it frequently; we also suggest you sign out of your account when you are finished using it on a public or shared computer. Please note that the AYC will never ask you for your credit card information over email.
For questions or comments related to your privacy, we invite you to contact our commodore. We’re always here to help.
For other types of comments, questions, or for assistance placing an order, please visit our website at americanyachtclub.org.